By phone: +44 (0)1438 767328
By fax: +44 (0)1438 767375
By email: [email protected] (for your security, please do not include credit/debit card details in your email)
By post: Institution of Engineering and Technology, Member and Customer Services Team, PO Box 96, Stevenage, SG1 2SD, UK

The IET takes the security of your personal details and credit/debit card information very seriously and will not process email transactions.

Payment

All orders should be prepaid. Payment can be made by cheque, bank transfer or credit/debit card (we accept Visa, Mastercard and American Express but please for your security do not include debit/credit cards in your email). US $ prices are valid across the Americas; all other orders will be invoiced in £ sterling.

The IET's bank details are: Barclays Bank Plc, 1 Churchill Place, London, E14 5HP, UK.

Sterling Account number: 50480606. Bank Sort Code: 20-65-82. IBAN: GB53 BARC 2065 8250 4806 06
Euro Account number: 57212177. Bank Sort Code: 20-65-82. IBAN: GB28 BARC 2065 8257 2121 77
US Dollar Account number: 42221333. Bank Sort Code: 20-65-82. IBAN: GB43 BARC 2065 8242 2213 33

Subscription prices exclude VAT. VAT is not currently payable on print journals but is charged, where applicable, on electronic and online products. EU customers outside the UK will be exempt from VAT provided they supply their VAT (TVA/IVA/Mwst. etc) registration number with their order. All UK and non-registered EU customers are subject to UK VAT. On combined print/online subscriptions, VAT is charged at 50% of the combined price. VAT is subject to change as directed by HMRC (UK).

Dates of subscription

Journal print and online subscriptions are fulfilled on a calendar year basis. Online subscriptions starting after January may be prorated in the first year. Subscriptions to the IET Digital Library Complete Online Publications Package (CPP) can start at any time during the year.

Cancellation policy

Cancellation after service has commenced is subject to a cancellation fee. No cancellations can be accepted once a subscription has been in force for four months or more.

End-user address details

Subscription agents should provide complete name and address details for each customer. Prices are based on end user location. Please note that we will be unable to process orders from agents if this information is not provided.

IET Digital Library subscriptions

New subscribers to the IET Digital Library need to sign a licence agreement in order to arrange site access. Please download the licence agreement, print it out and fill in relevant information such as the IP addresses required for access. Please return it by post (you can also e-mail or fax it to save time, but please also send a copy in the post). Once we receive the licence agreement we will set up your account and activate it as soon as we receive your payment.
Subscriptions to the IET Digital Library covers unlimited online searching, display and local printing by users at a single site.

Contact details

Enquiries: [email protected]
Orders: [email protected] (for your security, please do not include credit/debit card details in your email)
Telephone: +44 (0)1438 767328
Technical queries (IET Digital Library): [email protected]
Telelephone: +44 (0)1438 767603