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In a world of mass production and tough price competition, one UK company has made its name by pursuing quality via an unusual approach to manufacturing. The author discusses the approach to manufacturing taken by Linn Products, a hi-fi manufacturer. Linn Products has an unusual production philosophy: that each employee should contribute at the highest possible level. Instead of a production line where each employee makes a small change to the product before passing it on, specialising in a tiny aspect of the task, individuals and teams are expected to assemble whole products and systems one by one, by hand. This single-stage build process is a more efficient use of human resources.

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