Much more touch [The role of POS systems in providing customer satisfaction and retail revenue generation]
The touchscreen-enabled computing devices such as tablet PCs and smart phones have changed the expectations of how people interact with electronics and machines across a spectrum of industries, but it is in the retail sector that touchscreen point-of-sale (POS) technology is seeing greatest growth, both in terms of unit shipments and technological innovation. POS systems can do more than basic transaction registration; it can also facilitate business activities.