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Management paradigm to reduce information overload

Management paradigm to reduce information overload

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Information overload is becoming the plague of many modern businesses. In contrast to increased managerial efficiency, evidence suggests that this glut of information is delaying decisions, causing confusion, exhaustion and errors. The article outlines a different approach to information management enabled by Web technologies. It describes how information pull reduces management overheads and how BT has benefited by adopting this approach.

http://iet.metastore.ingenta.com/content/journals/10.1049/cce_19990108
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