The construction of decision-making tree model based on the customer-losing analysis
The construction of decision-making tree model based on the customer-losing analysis
- Author(s): Rui Zeng and Jianhua Hu
- DOI: 10.1049/cp:20080904
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- Author(s): Rui Zeng and Jianhua Hu Source: China-Ireland International Conference on Information and Communications Technologies (CIICT 2008), 2008 p. 719 – 721
- Conference: China-Ireland International Conference on Information and Communications Technologies (CIICT 2008)
- DOI: 10.1049/cp:20080904
- ISBN: 978 0 86341 921 8
- Location: Beijing, China
- Conference date: 26-28 Sept. 2008
- Format: PDF
Aimed at the customer missing in telecom, this article derive the characterized vector relate to target variable from factor variance analysis, derive the influence of all kinds of characterized vectors from clustering analysis, conduct the proceeding of decision tree, and then establish the effective data mining model.
Inspec keywords: decision support systems; customer satisfaction; data mining; decision trees; decision making
Subjects: Combinatorial mathematics; Data handling techniques; Decision support systems; Knowledge engineering techniques
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