%0 Electronic Article %A J. Vincent %+ Digital World Res. Centre, Surrey Univ., Guildford %K UMTS Forum %K mobile telephone users %K mobile communications technologies %K 3G/UMTS %K social shaping %K DWRC %K technology planning %K user expectations %K social practices %X This paper examines and explores the social practices of mobile telephone users that reflect their everyday use of present-day mobile communications technologies. It discusses the ways in which these practices can be incorporated into technology planning for 3G/UMTS to enable the development of solutions that more closely match user expectations. The paper cites research conducted by DWRC for the UMTS Forum between 2002 and 2004. %T Incorporating social shaping into technology planning for 3G/UMTS %B IET Conference Proceedings %D %P 113-117 %I Institution of Engineering and Technology %U https://digital-library.theiet.org/;jsessionid=1brhshlkozql7.x-iet-live-01content/conferences/10.1049/cp_20040646 %G EN