Advanced customer services, bringing the call centre to the home
Advanced customer services, bringing the call centre to the home
- Author(s): N. Blackie ; N. Linge ; P. Brown
- DOI: 10.1049/cp:19990112
For access to this article, please select a purchase option:
Buy conference paper PDF
Buy Knowledge Pack
IET members benefit from discounts to all IET publications and free access to E&T Magazine. If you are an IET member, log in to your account and the discounts will automatically be applied.
Thank you
Your recommendation has been sent to your librarian.
- Author(s): N. Blackie ; N. Linge ; P. Brown Source: Ninth International Conference on Metering and Tariffs for Energy Supply, 1999 p. 86 – 90
- Conference: Ninth International Conference on Metering and Tariffs for Energy Supply
Inspec keywords: multimedia systems; automatic meter reading; power system economics; electricity supply industry; tariffs
Subjects: Multimedia; Power engineering computing; Power system measurement and metering; Telemetering systems; Power and energy measurement; Public utility administration; Business applications of IT; Multimedia communications; Public utilities; Power system management, operation and economics; Display, recording and indicating instruments