This chapter is aimed at providing you with ideas and techniques which you can use to improve your coaching and mentoring skills. All the evidence is that everyone has natural ability in this area, but the best way of getting even better is by having the confidence and commitment to practise and improve these skills on a regular basis. The payoff will be very simple, your ability - as Professor Charles Handy describes it - to raise both your own and other people's potential from perhaps twenty percent to something very much higher. The rewards are great, the risks are small, so go for it!

Inspec keywords: continuing professional development; employee welfare

Other keywords: continuing professional development; coaching skill; mentoring skill; CPD

Subjects: Education and training