@BOOK{ iet:/content/books/pc/pbpc003e, author = {John M. Smith}, keywords = {opportunity management;solution generation;proposal generation;proposal evaluation;IT services vendors;troubled IT project;project life cycle;}, title = {Troubled IT Projects: prevention and turnaround}, publisher = {Institution of Engineering and Technology}, year = {2001}, series = {Computing}, url = {https://digital-library.theiet.org/;jsessionid=3oih8dfmj6asd.x-iet-live-01content/books/pc/pbpc003e} }