In this chapter, we briefly consider how complex we are as individuals and how this complexity can affect the way we learn as individuals. We note how important it is to develop 'soft skills' in addition to the normal competencies associated with our work. We discuss how groups can learn and how the learning of a transitory group like a project team can be lost at the end of the project. Other, more permanent groups or communities provide a means of promulgating learning opportunities. We look at how organisations can learn and propose a definition based on the detection of map mismatch. To learn, an organisation must be prepared to bring projects into line with its map. It must also be prepared to change its organisational map when this is indicated.

Inspec keywords: team working; computer literacy

Other keywords: organisational map; soft skills; organisational learning; individual learning; map mismatch detection; transitory group learning; project team

Subjects: Computing education and training