Capability is an important concept and must be carefully assessed when trying to improve the operation of a company. Individual capability is the people part of the operation. It includes the skills, abilities, knowledge and experience that people bring to the organisation when they are hired. Experience must also be a key consideration, as knowledge and ability are often learnt from experience. This can be discussed in the hiring interview, which is a chance for the interviewer to discover what the prospective applicant really knows and doesn't know.

Chapter Contents:

• 7.1 Repeatability: the key process for leaders and their employees
• 7.2 Repeatability: focus on project and programme management
• 7.2.1 Requirements management
• 7.2.2 Configuration management
• 7.2.3 Project planning
• 7.2.4 Subcontractor management
• 7.2.5 Quality assurance
• 7.2.6 Project tracking and oversight
• Questions for the reader
• References

Inspec keywords: personnel; recruitment; productivity

Other keywords: company operation improvement; people abilities; personnel knowledge; hiring; skills; individual capability

Subjects: Human resource management