This chapter helps you to recognize the power that relationship-building can have on business and people. It can make things easier and more effective. Remember, it's people (not just skills, education, qualifications and experience) that matter. People do business with people they like and trust. The chapter also includes planning and mentoring for career management and personal development.

Inspec keywords: personnel; employee welfare; organisational aspects; strategic planning

Other keywords: career management; personal development; planning; trust; business-people relationship success; mentoring

Subjects: Organisational aspects