There are a variety of ways in which you communicate with your team, with others within your organisation and externally with clients and stakeholders. Communication can take the form of written words, conversations on the telephone, via new media such as email and videoconferencing or face-to-face contact. This chapter explores all these forms of communication, plus some of the barriers that can inhibit good communication from taking place.

Inspec keywords: teleconferencing; video communication; business communication; cognition; electronic mail

Other keywords: email; telephonic communication; videoconferencing; face-to-face contact; team communication

Subjects: Information management