The original idea of an 'intelligent network' (IN) was to be able to define a system capability that would support the rapid building and deployment of a large range of new services into a telephony network. Services include those with advanced call distribution features, such as call queueing. The ITU specifies a series of recommendations that define such a capability, incorporating the intelligent network application protocol (INAP). Abernethy and Munday provide a useful overview of IN standards and services.
Realising Effective Intelligent Network Overload Controls, Page 1 of 2
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